If you need assistance call the Technology and Learning Program at 530-898-6167. 
Chico State Zoom Support Page: https://csuchico.zoom.us/
If you run into technical issues installing Zoom on a state owned machine call ITSS at 530-898-HELP.
Support Material for Getting started with Zoom: https://support.zoom.us/hc/en-us/articles/201362033-Getting-Started-on-Windows-and-Mac